Our goal is your complete satisfaction. In the unlikely event that our products fall short of your expectations, reach out and let us know. You may take advantage of our Shop Risk-Free 30-Day Guarantee where we work with you until we can come to an agreeable arrangement.

All we ask is that you purchase the products our Online Beauty Consultants recommend and try the products for at least 14 days to allow time for your skin to adjust and see early results. This time is needed to see effects, especially if your skin has been compromised due to using inferior or incorrect products. Everyone’s skin is different and whilst we have designed Ellana formulas with each skin type in mind, individual results and experiences may vary.

See our full Returns, Refunds and Exchange Policy here.