Shipping Fees
- Free Shipping is available for purchases Php 800 and above after discount, unless indicated otherwise in special promotions.
- Regular Shipping is at Php 99 for all local addresses, within and outside Metro Manila.
Delivery Time Frame
- Orders are processed from Mondays-Fridays only.
- Orders after 3pm, throughout the weekend, and on holidays are processed the next working day. We do not process orders on weekends and holidays.
- Orders made before 3pm will be handed to the courier by 5pm. Once it's with the courier, you will receive an update with your tracking number.
Upon turn over to the courier, your order can be expected within
- 2-5 working days for Metro Manila
- 3-8 working days for outside Metro Manila and provincial areas
Note: Do expect delays in event of heavy rains, typhoons, flooding, etc.
You can track your delivery status :
Here: https://www.ellanacosmetics.com/pages/track-your-order-here. After turnover of your parcel to the courier, please allow at least 24 hours for the couriers to update their records.
